Frequently Asked Questions
SQUIDD Home
General
How to install the SQUIDD Home?
To configure your SQUIDD Move for the first time, you'll need to have already connected a SQUIDD Home to the SQUIDDY V2 app (available on Android and IOS). Then click on ‘add a SQUIDD’, select a SQUIDD Move and scan the QrCode on the left-hand side. All that's left to do is add a name and a pictogram.
If the initialization is not done? (red code on product, error message, etc.)
The SQUIDD Move always works inter-connected with the SQUIDD Home. This means you can send out alerts simultaneously to all the products connected to the same group. So the SQUIDD Move that detects a presence will relay the information to the SQUIDD Home.
Can I move the SQUIDD Home?
You can of course move it at any time. If you are not in "caravan" mode, you just have to use the "new position" button present by clicking on the product page "all my squidds" of the app. If you want to change the group product, you will have to remove it from the group, then reset and reinstall it.
Where can I use the SQUIDD Home?
If you are in France and covered by the Orange Lorawan network you can use it in many places. Houses, sheds, lockers, garages, caravans, lockers, doors and windows... Our products will adapt perfectly to your uses, you can add as many SQUIDD Home and SQUIDD Move together to adapt the system to your use.
Is it a waterproof product?
Unfortunately, this version of the SQUIDD Home is not resistant to immersion or waterproof. If we see you need it, we will make a waterproof version. It still resists a water game being IP55.
How to change the battery of the product? Does it warn me of a low battery?
The SQUIDD Move is battery-powered and has a battery life of over 2 years depending on the frequency of alerts. An indicator on the application warns you of the state of the remaining battery, so you can order a battery from the SQUIDDY shop and replace it using a screwdriver (the case must be opened carefully to avoid damaging the wires inside).